Terms and Conditions

Payment & Prices
All prices are subject to VAT at the current rate at date of invoice. We reserve the right to alter any prices and specifications without prior notice. Full payment with order by cheque, bankers draft and most major credit cards. Cheques made payable to Salon Hair Supplies Ltd. Returned, unpaid cheques will incur a charge of £25.00.

Dimensions
All sizes are approximate but given as accurately as possible. We do not recommend that any fitting work is carried out prior to the delivery of goods when reliant on sizes.

Delivery
Delivery charges vary according to location and goods; We will notify you of this at the time of order. Some items maybe delivered free of charge. Please be aware that delivery for some parts of the UK (including some parts of Scotland, Ireland, Wales etc.)there will be  an extra charge. We will contact you with further details when your order has been placed. 
As we have to rely on carriers etc, no deliveries can be guaranteed, although every effort will be made to carry out the delivery on the stated day.
Access details are required at the time of order, indicating any parking restrictions etc.
Due to driver insurance clauses, deliveries will only be made to ground floor level. From there on it becomes the customers responsibility.
Help maybe required for large or heavy items. 
Some items maybe delivered on a pallet. The driver is only obliged to unload the pallet from the lorry, so may not take the goods inside the premises. If you are at all concerned about this, please contact us.

Inspection of Goods
Although it is rare that goods become damaged on delivery, it can occasionally happen. Goods must be inspected at time of delivery. Shortages or damages must be reported within 24 hours from delivery time. You may be asked to provide photographs of any damages. 

Guarantee
All items are guaranteed according to the manufacturers warranty. All glass and mirrors are excluded from this guarantee. No manufacture can guarantee fabric against staining, please take care when using colour or other chemicals near to upholstered goods.

Cancellations & Returns
Cancellations and returns must be approved; some items cannot be cancelled as they are specially made to order. Approved cancellations willi ncur a charge of 20% of the goods. Returns must be made by the customer and packed in original packaging or sufficient to ensure the safe carriage og the goods. If a credit or refund has been agreed, this will not take affect until the goods have been returned and checked and are in resaleable condition.

Electrical
Electrical goods should be installed by a qualified person

Title
Goods remain the property of Salon Hair Supplies Ltd until such time that goods purchased are paid in full.